Welcome to our blog on business leadership, its communication and credibility, and workplace engagement around change and breakthrough performance. To begin reading our posts right away, just scroll down a few inches.
A little blog with big ideas, Minding Gaps strives to build strategic engagement by enhancing the way that corporations and other organizations think and talk about their purpose, situation, vision, values, direction, progress, priorities, goals, expectations and identity.
The more clarity, credibility, and community you can bring to these matters, the more engagement you will see. We will unpack and work through this challenge with you. You'll like the result: change and breakthrough performance that are simple, natural, foolproof, and almost inevitable.
Borrowed from the public-address warning in the London Underground, our use of "minding the gaps" refers to the need for leaders to close the myriad gaps that compromise the credibility of leaders and leadership. These are gaps between aspirations and reality, between rhetoric and fact, between expectations and experience, between visions and achievement, between official truth and ground truth, and most of all between leaders and followers. Unless and until leaders close these gaps, they cannot lead people to a better, brighter future.
We invite you to browse, read, and learn; we ask only that you respect our copyrights and give us full credit for anything printed here. You can reach us whenever you wish by calling +1-847-247-2241 or by writing to info@arceil.com. We would like very much to hear from you.
(Note: We reserve the right to revise, refine, and republish prior posts. Corrections submitted to us and verified will be incorporated in a revised post. Otherwise, we anticipate anything posted here to remain here indefinitely.)
Thank you, and we hope you will check back often.
Special Announcement:
Get Answers to Your Questions on Social Media
The questions about social media just keep coming. If your CEO or chairman asked, could you confidently answer any of these questions, let alone all of them?
- How are high-performance organizations making the most of social media? What are they being sure to do, and what are they being sure to avoid?
- Is a lot of what you hear about social media just the usual hype? Is there any real value to a company? Is it just another fad? What can anyone say of value in 140 characters, anyway?
- Are high-performance companies really using social media to connect with employees faster than ever? If so, how is it working? Exactly how are they doing it?
- Are they using social media to enhance and maintain their reputation in the marketplace? How is that going?
- Are high-performance companies using social media to respond to rumors? To reach and attract Millennium Generation employees? To exercise more agility in the marketplace? To monitor cyberspace conversations? To troubleshoot customer complaints and issues?
- Are they just using the "old standbys": Twitter and Facebook? Or are they identifying other, lesser-known social-media sites that reach niche stakeholders?
- Are high-performance companies forbidding employees from reading any social-media sites while at work? If so, is such a ban effective? Doesn't it backfire with Millennial employees?
- Are executives of high-performing organizations blogging? Have these blogs taken the place of conventional, slower media? Do the executives write their own? Who has time to ghost them? Are the ghostwriters publicly acknowledged?
- In short, what's working, and what isn't working, in the new world of social media?
If you already know the answers to these questions, you do not need to participate in a research project we're preparing to launch. Otherwise, you really should consider joining our consortium of co-sponsors for it.
We're presently enrolling co-sponsors for this project. The research will produce real-world answers for real-world questions that the co-sponsors pose. It will find real-world solutions for real-world problems that the co-sponsors face.
However, only those companies that co-sponsor the research will benefit directly from it.
Each co-sponsor will join in designing and customizing the research for its own needs, so that the project will reflect every co-sponsor's own concerns and interests. It will result in relevant findings and actionable recommendations. It will provide external benchmarks for comparison, evaluation, and benefit. Best of all, because several companies will join together to sponsor it, each company's share of the total cost will be moderate.
The final report will have a written executive summary and PowerPoint slides for presentation of findings. At the conclusion of the project, we will host a webinar for each co-sponsor that presents the findings and responds to questions.
Our initial research shows a wide variety of approaches and practices, in terms of both substance and tone. Our intent is to establish a benchmark of policies that each sponsor can use for evaluation and improvement.
We will enroll co-sponsors on a first-come, first-serve basis. The first five co-sponsors to enroll in each consortium will receive favorable pricing. We hope to finalize this consortium by early November to ensure the timely completion of this project.
Call us directly at +1-847-247-2241 for further information, including fees and scheduling, and for registration. Or write to us at info@arceil.com, and we can arrange a convenient time to talk by telephone. We look forward to working with you.